Hi Priyesh,
-Thanks for starting the blog...excellent initiative! I am sure it will channelize a lot of our knowledge enhancement requirements.
-On the lighter side, anyone who has snaps of theme fridays, or the office trip etc. please post them here.. (at least the ones that are for public viewing!! ;-)
-For starters - a resource from Mark Noethen from KPIT, who gave a guest lecture few days ago..
-Customer Experience Matters (http://experiencematters.wordpress.com/). An excellent leaflet on the 6 laws of Customer Experience.
Cheers,
Yadu
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Thanks Yadu
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